GoFocus

AI agents that do real work inside your business.

Custom AI agents are software that handles conversations and tasks on a business's behalf: answering and making calls, replying to texts and chats, qualifying and routing leads, booking meetings, following up and updating the systems behind them. GoFocus AI builds each agent on the business's own information, tests it before launch, and monitors it after.

Book a callWhat we build

Why generic chatbots fail.

Most AI tools are generic: they know nothing about your services, your prices or your process, and they cannot touch your calendar or your CRM. So they answer questions and hand the real work back to your team.

A custom agent is built the other way around. It starts with your company information and the questions your best people already ask, connects to the systems where the work happens, and is held to your standard before it speaks to a real customer.

Agents we build.

Speed-to-lead calling
Calls new leads within 60 seconds, qualifies them and books the meeting.
Inbound voice agents
Answer your phone line, handle common questions, book and route calls to the right person.
Text and chat follow-up
SMS and chat agents that follow up, re-engage and keep conversations moving.
Qualification and routing
Score each enquiry and send it to the right team member automatically.
Inbound closing
Engage and convert inbound interest for service businesses that live on response time.
Internal agents
Generate reports and documents from your own data so your team stops writing them by hand.

How an agent goes live.

  1. 01

    Discovery

    Thirty minutes to map how leads arrive, how your team sells, and where work queues up. No number until we understand the scope.

  2. 02

    Built on your business

    Your services, prices, locations, sales process and tone go in first. Then the connections: lead sources, CRM, calendars, phone, payments.

  3. 03

    Tested before launch

    Agents are tested on 300 to 500+ scenarios, from pricing questions and callbacks to booking conflicts, unclear answers and opt-outs.

  4. 04

    Launch

    It goes live on your systems once it meets your standard, not before.

  5. 05

    Monitored and improved

    A team on your account monitors calls, fixes issues, runs weekly reviews and A/B tests, and adds new tech as it lands.

Related work.

Daniel Fhima Consulting

Advisory to vehicle aesthetics businesses

Problem
His clients were losing booked work to slow response. He had no product he could deploy across his book, so every engagement was delivered by hand.
Solution
Custom AI that engages and closes inbound for his clients, built once and deployed across his entire client base as a standard part of his offer.
Result
At one client, about 2 hours per day recovered and an 18 percent rise in sales revenue against the prior month. Now standard across his book.

Reference available

Team Sammut

Team Sammut

Real estate, Western Australia

Problem
A four time award winning firm where inbound enquiry was handled inconsistently and routed by hand, so leads reached the wrong agent or reached them late.
Solution
Outbound acquisition process plus a custom AI system that qualifies each enquiry and routes it to the correct agent automatically.
Result
Customer acquisition increased through the combined outbound and routing system, with enquiry handling no longer dependent on who happened to be available.
Innoveum Solutions

Innoveum Solutions

Engineering, residential and commercial

Problem
Post inspection and audit reporting was manual, so engineers spent billable hours writing documents. Top of funnel was referral dependent with no repeatable source of new work.
Solution
Targeted B2B campaigns to build a repeatable pipeline, plus custom AI generating reporting from inspection data. Attribution wired to their payment processor.
Result
$1M+ in revenue attributed in year one, measured in their own dashboard. About 2 hours per day recovered per operator, sustained over 12 months.

Reference available

Questions about AI agents.

Answer and make calls, reply to texts and chats, qualify and route leads, book meetings, follow up, and write everything back to your CRM, using your own company information.

Each agent is built on your company information and qualifying questions, in the tone you choose. You can hear our Speed to Lead agent in the sample call on the Speed to Lead page.

Every agent is tested on 300 to 500+ scenarios before launch, including pricing questions, callback requests, booking conflicts, unclear answers and opt-outs. After launch, a team monitors calls and fixes issues.

Your lead sources, CRM, calendars and phone system, so the agent can act, not just answer.

We do. Weekly reviews, iterations and A/B tests are part of every engagement, with 24/7 access to the team.

Read more

Works with

Let us map the infrastructure your business runs on.

Thirty minutes. We map how leads arrive, how your team sells and where work queues up, then tell you what we would build first.

Book a call