Deli770 Hospitality Group
Hospitality
- Systems architecture
- Reference not offered
The problem
Service quality lived in the heads of experienced staff. With one location that works. It does not survive a second or third site, which made expansion the risk rather than the opportunity.
What we built
Backend systems capturing post service customer experience and feeding it directly into staff training, paired with ongoing advisory on the expansion structure.
The result
Locations acquired and expansion under way in Florida, with New York planned by 2030.
Related work
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